Shipping & Delivery

Order Dispatch Times

Orders are processed and shipped from our warehouse
within 1-3 business days (Monday - Friday) of receiving your order. 

Orders placed over a weekend or on a public holiday it will be processed
and sent out over the following business day.

Shipping Rates

AUSTRALIA

Delivery Times

The delivery times provided above are our best estimates only and may be longer depending on the delivery location.

For current delivery timeframes, please use the Australia Post delivery time estimator, which can be found at this link. Our "From" postcode is 2160.

While we process your order as quickly as possible, once it is in the hands of our delivery partners, we cannot be held responsible for delivery delays. However, we will always do our best to assist you in receiving your delivery as quickly as possible.

Shipping and Delivery Issues

Once your package has left our warehouse and is in the delivery network, we cannot be held accountable for the delivery network’s handling of the parcel, nor can we redirect it.

Please ensure that your delivery address is correct at the time of ordering. The delivery network will deliver to the address that you enter. Little & Chosen is not responsible for any lost parcels or those delivered to incorrect addresses. If you realise the address is incorrect, please contact our customer service team immediately.

If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undelivered or uncollected, an extra postage fee will apply to send it again. If this occurs, we will contact you with what options are available.

If your parcel has exceeded the expected delivery timeframe, please contact the delivery provider via your tracking link (in your delivery notification email), and they can advise you further.

Unfortunately, instances of package theft are increasing. Little & Chosen is not responsible for packages stolen from your property after delivery has taken place. If you are the victim of package theft, please contact the police as quickly as possible to report the theft.